Terms and Conditions
Terms and Conditions

Terms and Conditions


Reservation contract
– is a purchase contract, or other contracts according to the Civil Code, if the contracting parties are the buyer on the one hand and the supplier resp. seller.

Seller (supplier)
– is a person who acts within the scope of his business or other entrepreneurial activity when concluding and fulfilling a contract. The seller is the owner and breeder of the animal and is interested in based on the (future) purchase agreement to transfer ownership of it to the buyer.

Buyer (customer)
– jis a person who does not act within the scope of his business or other entrepreneurial activity when concluding and fulfilling the contract. The buyer is interested in buying the animal and acquiring ownership of it on the basis of a (future) purchase agreement from the seller.

Terms and Conditions

– the contractual agreement between the seller and the buyer in this document. The buyer agrees to these terms and conditions valid and effective at the time of sending his reservation order and is bound by them from the moment of concluding the purchase contract. The buyer has the opportunity to get acquainted with these business conditions before the actual execution of his reservation order and is sufficiently notified of them in advance. By sending your order, the buyer confirms that he has read these terms and conditions and that he agrees with them.

General provisions

These business conditions apply to purchases in the reservation system (e-shop) of the website www.kockydonskysphynx.cz and are part of the concluded reservation contract. The conditions further define and specify the rights and obligations of the seller (supplier) and buyer (customer).

The operator of the reservation system (e-shop) on the website www.kockydonskysphynx.cz is the company PetGrooming Company s.r.o. with its registered office at Radlická 571/70, 15000 Praha 5 – Smíchov, IČ: 27637476, DIČ: CZ27637476 entered in the Commercial Register File number: C 120617 kept at the Municipal Court in Prague, represented by Mrs. Valeriya Bartysh, Executive

All contractual relations are concluded in accordance with the legal order of the Czech Republic. If the contracting party is a consumer, relations not regulated by the Terms and Conditions are governed by the Civil Code (No. 89/2012 Coll.) In accordance with the provisions of Section 1746, paragraph 2 and the Consumer Protection Act (No. 634/1992 Coll.).

Person responsible for the operation of the reservation system (e-shop):

Valeriya Bartysh
Tel: +420 776 390 035
email: petgrooming@seznam.cz

Company office
Opening hours: Mon-Fri, 10:00 – 22:00

PetGrooming Company s.r.o.
Radlická 571/70
15000 Praha 5 – Smíchov

Concluding a reservation contract

Every booking order sent by the buyer is considered binding. The proposal to conclude a reservation contract is to place the subject of the reservation on the website www.kockydonskysphynx.cz. The reservation contract is created by sending the reservation order to the buyer and acceptance of the reservation order by the seller. The seller will immediately confirm this acceptance to the buyer by an informative email to the buyer’s specified email, but this confirmation does not affect the creation of the reservation contract. The resulting reservation contract (including the agreed price) can be changed or canceled only by agreement of both parties or on legal grounds. The condition for the validity of the electronic order is the completion of all prescribed data and requirements in the electronic form.

The subject of the reservation contract is the seller’s obligation to book for three (3) months from the date of conclusion of the reservation contract (hereinafter “reservation period”) the reservation subject specified in the reservation order and the buyer’s obligation to pay the seller a reservation fee.

The buyer agrees to the use of means of distance communication when concluding the reservation contract. The costs incurred by the buyer in the use of means of distance communication in connection with the conclusion of the reservation contract (costs of internet connection, costs of telephone calls) shall be borne by the buyer himself, and these costs do not differ from the basic rate.

For the purposes of the reservation contract, the offer of the subject of the reservation, including the purchase price published on the server at the time of sending the reservation order by the buyer, is valid.

The reservation contract is concluded in the Czech language, unless the circumstances on the part of the seller or the buyer prevent it, the contract can also be concluded in another language understandable to the parties.

For the purposes of processing reservations and offering services, we collect the following personal data with the user’s consent:

Name, Surname, Address, Email, Telephone contact.

We collect the data until the user requests that it be deleted.

Withdrawal from the contrac

In accordance with the provisions of Section 1829 (1) of the Civil Code, the purchasing consumer has the right to withdraw from the reservation contract within fourteen (14) days of concluding the reservation contract. Withdrawal from the reservation contract must be sent to the seller in writing within the period specified in the previous sentence.

The seller reserves the right to cancel the order. If this situation occurs, the seller will immediately contact the buyer by phone or e-mail to agree on further action.

Order processing

After sending the reservation order, an automatic confirmation will be sent to your email address.
Information on payment methods can be found here.

Prices, payment terms and validity of the offer

Prices for reservations are final, ie including VAT, or all other taxes and fees that the consumer has to pay for the reservation. If you have made a booking order, the price at which you made the booking applies, regardless of subsequent changes. The buyer has the opportunity to get acquainted with the fact before making a reservation, as long as the offer or price remains valid.

The buyer can pay the price for the reservation (reservation fee) according to the reservation contract to the seller in the following ways:

– in cash at the seller’s premises at (see above);
– cashless transfer to the seller’s account No. 302103961/0300, kept at Československá obchodní banka, a.s. (ČSOB)

In the case of non-cash payment, the buyer is obliged to pay the price for the reservation together with the variable payment symbol. In the case of non-cash payment, the buyer’s obligation to pay the price for the reservation is fulfilled when the relevant amount is credited to the seller’s account.

The booking fee is non-refundable except in the following cases:

If the buyer and the seller in the future, no later than 3 months from the conclusion of the reservation contract, enter into a future purchase agreement or purchase agreement in relation to the subject of the reservation, the reservation fee will be returned to the buyer by offsetting this fee against the animal’s purchase price.

In the event that the purchase contract or future purchase contract is not concluded within the reservation period specified in the reservation contract, the subject of which will be the transfer of ownership of the animal to the buyer solely for reasons on the part of the seller.

If the buyer does not pay the reservation fee properly and on time, the reservation contract automatically expires and the parties are no longer bound by it.

Protection of personal data
Information about customers is stored in accordance with applicable laws of the Czech Republic, in particular the Personal Data Protection Act No. 101/2000 Coll. as amended by later amendments and Regulation (EU) 2016/679 of the European Parliament and of the Council. By concluding the contract, the buyer agrees to the processing and collection of his personal data in the seller’s database after the successful fulfillment of the contract, until his written expression of disagreement with this processing. The buyer has the right to access their personal data, the right to correct them, including other legal rights to this data. Personal data can be deleted from our database based on a written request from the customer. Personal data of customers are fully protected against abuse. The supplier does not pass on personal customer data to any other person. Individual contracts are archived by the operator after their conclusion, in electronic form and are accessible only to the operator. You can request their change or deletion by email at any time.

Final arrangement

These terms and conditions are valid from 12 December 2021 and are always valid in the version listed on the operator’s website www.kockydonskysphynx.cz on the day of sending the electronic reservation order to the buyer. By sending an electronic reservation order, the buyer agrees with the content and conditions of the trading system operated on the website www.kockydonskysphynx.cz valid on the day of sending the order, including price agreements and further agrees to the sending of commercial messages. Consent to the sending of commercial communications can be revoked at any time.

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